A Closer Look | The HR Playbook | How to Hit a Home Run During Crucial Conversations
February 20, 2025 @ 11:30 am - 1:00 pm
A Closer Look Series | The HR Playbook
February 6 | February 20 | March 6 | March 20
11:30 a.m. – 1:00 p.m. | Hall of Fame Village | Center for Excellence, Chalk Talk Room (Virtual option is also available!)
This Closer Look Series focuses on the most important resource in your business or organization – Human Resources. This four-part series, led by Women’s Impact members, Lisa Gould, Dr. Carole Sutton, and Darci Knight, Esq., will focus on some crucial HR topics.
Cost per session: Members: $15; Guests: $20 If you plan to attend all four sessions, one will be free!
Lunch is available for an additional fee of $15/session.
Click here to register for the ENTIRE SERIES
February 6 | Session One | How to Build & Retain Human Capital and Stay on the Offense When Hiring
- Recruitment / Interviewing / Hiring
- Engagement and Retention
- Building Culture
Click here to register for SESSION ONE
February 20 | Session Two | How to Hit a Home Run During Crucial Conversations
- Crucial Conversations
- Documentation & Risk
- Performance Management
- Offboarding/Terminations
Click here to register for SESSION TWO
March 6 | Session Three | How to Stay in the Fairway When Following the Law
- Following the employment law
- FMLA, ADA, Pregnancy Laws, retaliation, EEO/OCRC
- Exempt vs. Non-Exempt Standards
- Protected Concerted Activities
Click here to register for SESSION THREE
March 20 | Session Four | The Power of HR: How to Coach Your Employees & Unleash Their Potential
- Conflict resolution / mediation
- Fads and terms such as quiet quitting, burnout
- Stay interviews vs. Annual reviews
Click here to register for SESSION FOUR
Sponsored by The Hall of Fame Village
Presenters:
Lisa Gould has worked at the Hall of Fame Resort & Entertainment Co. since August of 2020, currently employed as the Senior Vice President of Human Resources & IT. Lisa oversees strategic and operational HR & IT functions for the publicly-traded company and growing Hall of Fame Village campus. With a proven track record of managing rapid growth in the human resource space, Lisa has a strong background in HR that includes writing policy, organizational strategy, recruitment of high-performing teams, and customer service. In her current role, Lisa drives human resources programs, practices, processes, and policy, including organizational development, employee relations, employee engagement and satisfaction, performance management, and compensation analysis. Lisa also launched an internal Diversity, Equity, and Inclusion committee, called Undivided, with the company where she hopes to further foster an inclusive and safe workplace for all team members in a growing environment. She is also an Adjunct Instructor at the University of Mount Union where she teaches students majoring or minoring in Human Resources.
Prior to this position, Lisa served as Vice President of Human Resources at CommQuest Services for 9 years. She has also worked in the capacity of staffing, sales, and international customer service, which gives her a unique background of understanding various business models. She is a long-time member of the Society of Human Resource Management, where she has served on the board at the State and local level, and serves on the Stark Tuscarawas Workforce Development and Leadership Stark County Boards. Lisa earned her MBA from University of Northwestern Ohio and her BS from Kent State University. She and her husband, Matt, have three grown children, four grandchildren, 3 French Bulldogs, and live in Alliance on a 38-acre tree farm.
Darci Knight graduated from Walsh University and Cleveland Marshall College of Law and began her law career at Legal Aid. Darci then worked for Stark County Prosecutor’s office as a former prosecuting attorney where she represented the State of Ohio in all divisions including the civil division with a focus on employment law. She then became the HR Director for a large public school district guiding the district in policy, procedure and strategic planning with a focus on employee investigations and employment law compliance. Darci now works at Huntington Insurance as a Vice President Sr Compliance and Human Resource Specialist. With a focus on compliance and HR in the Employee Benefits space she offers companies across the United States consultative strategy and regulatory compliance with all federal and state laws. She focuses on risk mitigation policies and implementing best practices. Some of the many professional organizations include Society for Human Resource Management, National Association of Benefits and Insurance Professionals and the Ohio State Bar Association.
Volunteering is something close to Darci’s heart as she always finds time and talent for various non-profit organizations, her kids school and her church. Darci is married with four children ranging in the ages from 11 to 22 and has a golden retriever named Daisy and a goldendoodle named Wren. She enjoys hiking and skiing with her family, but hates running just enough to be training for her second half marathon.
Carole M. Sutton Ed.D has served as the first Director of Human Resources at the Stark County Educational Service Center since 2021, utilizing her expertise in project management and systems development to build and grow a highly effective department aligned to the ESC’s mission of service. Carole completed her doctoral research around social justice issues related to racism in educational settings that provides awareness and support to educators. Previously, Carole served as Assistant Superintendent in a PK-12 setting focused on a people first atmosphere. Key responsibilities included; organizational planning, operations, grants and project management, policy development, and strategic planning. During her tenure, she increased high quality educational programming, initiated one2one technology integration for all students, successfully negotiated collective bargaining contracts, and maintained compliance within a highly regulated atmosphere. Carole’s career in education also includes coach, tutor, teacher, principal, and central office administrator. She serves on the Buckeye Association of School Administrators (BASA) Women’s Leadership Committee that plans and facilitates an annual convention for Women in School Leadership.
Carole is a current member of OASPA, NEOASPA, BASA Women’s Leadership Committee, Vice Chair of the YWCA Canton Board of Directors, and Board and Executive Committee member of Women’s Impact INC. She is a previous member of the Alliance Domestic Violence Shelter Board and a United Way Women of Achievement Award Winner. A proud Mimi to three grandchildren, mother of four humans, and two toddler dogs, Carole enjoys reading, golfing, vacations, and lake life with her husband Sean.
